Report A Bug
Instructions
- Before
you submit your bug report make sure it's not already reported
by someone earlier. You can do this by visiting our community forums
to scan for the bug your reporting, if you find a mention
on the forum it would of most likely been picked up by one
of our forum moderators and sent to the engineering department.
Why should I check the community forum? The most frequently
encountered technical problems reported by our customers
are usually discussed here, along with solutions or workarounds.
The answer you may be looking for may have already been
listed there. If you still think that you've found a software
problem of which we're unaware, please complete the following
online bug report form. Every bug report will be read by
a person, however we cannot assure that everyone will personally
receive a reply to their report.
- Under
Bug Description, describe the problem in a clear,
step-by-step manner. We want to recreate your problem and
require the exact sequence of tasks that led to it. Include
the exact error message if one appeared. If you are using
any RAM-resident programs, including network or RAM disk
software, please note the program name, version, and how
it is configured.
- When
you have completed all the fields, press the Submit bug
report button at the bottom of this form.
Thank you for your help!
Fields with *
must be completed to process your request.
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